According to your description, the decision you acquired appears being a scam. Telus will take customer protection quite severely, and we wish to assure you of the next:

You'll be able to only modify it. I waited for one hour within the cellphone to talk to a human. He was practical, but had to redirect me to another human being. I used to be then on hold for one more hour. They presented me a much better offer, but it really wasn't what was offered on line. People offers are For brand spanking new customers. For a loyal customer I must spend $seventy eight as compared to $sixty for any new customer, with the service I wished.

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 As for loyalty, there isn't a this kind of factor any more.  Going through precisely the same thing with my Telus residence services.  I’m accomplished with them continuously rising my settlement pricing.  Going back again to Shaw when my deal operates out.  

What brought on this post is an issue with outgoing mobility phone calls. After i call a range, the individual's caller ID displays my title along with a property company's name.

Consider them as resellers. The promote you a legit merchandise Telus presents, insert perks to induce you to get. You give them that money, all your info to set up the legit product or service.

I'm in search of the cell phone number to get in touch with to speak to the consultant and wanting to know whenever they are available in the weekend. I need to make payment arrangements and tried to on chat, on the other hand they advised me I really need to contact. 

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@chris14 I desired to clear up some inaccurate data. We will maintenance TELUS owned downed traces at no demand. We are going to only clear away the line fully for construction/renovation uses but there is a price associated. We sent you a private concept in case you want to move ahead with possibly scenario. 

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The TELUS group acknowledges that our do the job spans a lot of Territories and Treaty locations and we've been grateful for the standard Knowledge Keepers and Elders that are with us these days, those who have absent before us plus the youth that inspire us.

  I'm instructed to speak to Loyalty and determination and continue to getting no exactly where.  I have managed to talk to 2 individuals who known as on their own managers within the Philippines, who could Telus internet support not help me.

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Then you start to complain you were promised things not included in the legit solution. Given that your personal facts was utilized to incorporate this in your account, how can you gain when instructed we did not provide you with that. It can seem like you personally subscribed.